Bug report #8398
Help doesn't open
Status: | Closed | ||
---|---|---|---|
Priority: | Severe/Regression | ||
Assignee: | - | ||
Category: | - | ||
Affected QGIS version: | master | Regression?: | No |
Operating System: | Easy fix?: | No | |
Pull Request or Patch supplied: | No | Resolution: | |
Crashes QGIS or corrupts data: | No | Copied to github as #: | 17170 |
Description
This seems like quite a critical issue.
Pressing any of the "help" buttons doesn't open any help. I get a log message though:Error starting help viewer[0]
- level 1.
Windows weekly build - a13cdf8
Associated revisions
osgeo4w: fix install in directory with blanks (fixes #8398)
History
#1 Updated by Matthias Kuhn over 11 years ago
- Priority changed from Normal to Severe/Regression
If this is confirmed, it's a blocker
#2 Updated by Salvatore Larosa over 11 years ago
- Status changed from Open to Feedback
Not confirmed here, I also tested it on Windows XP (e3b8b41) and it works.
#3 Updated by Jonathan Moules over 11 years ago
I'm using Windows 7, 64bit. It's a new install on a new machine that hasn't had QGIS installed on it before.
#4 Updated by Regis Haubourg over 11 years ago
not reproduced here, windows 7 64 bit.
but I get a error message in qgis.org site, the url seems deprecated.
#5 Updated by Jonathan Moules over 11 years ago
Does it require internet access to work? My QGIS doesn't have internet access.
#6 Updated by Giovanni Manghi over 11 years ago
Jonathan Moules wrote:
Does it require internet access to work? My QGIS doesn't have internet access.
"help content" (shortcut f1) opens a web page, in a browser.
#7 Updated by Nathan Woodrow over 11 years ago
I can't confirm here too. Opens http://docs.qgis.org/2.0/html/en/docs/user_manual/ for me.
#8 Updated by Jonathan Moules over 11 years ago
Giovanni Manghi wrote:
Jonathan Moules wrote:
Does it require internet access to work? My QGIS doesn't have internet access.
"help content" (shortcut f1) opens a web page, in a browser.
Yep, that works for me, but it's not the error I'm reporting.
The failure is the dialog specific help buttons. So "Add Oracle Tables" -> Help fails. "Add Layers from a Server" (WMS/WMTS) - Help fails. Every one of them that I've tried fails.
#9 Updated by Giovanni Manghi over 11 years ago
The failure is the dialog specific help buttons. So "Add Oracle Tables" -> Help fails. "Add Layers from a Server" (WMS/WMTS) - Help fails. Every one of them that I've tried fails.
they all work fine here, on both Linux and Windows.
#10 Updated by Rémi Bovard over 11 years ago
Confirmed here
Error starting help viewer [0]
On weekly a13cdf8 - Win7 32 bits
#11 Updated by Salvatore Larosa over 11 years ago
Please, could you try with a more updated weekly package or better, if possible, with the latest master ?
#12 Updated by Rémi Bovard about 11 years ago
Always the same error with the latest weekly 7748102
#13 Updated by Nathan Woodrow about 11 years ago
Can't confirm here. Opens the help viewer as expected.
#14 Updated by Nathan Woodrow about 11 years ago
Can we get an update on this Jonathan using the latest master.
#15 Updated by Jonathan Moules about 11 years ago
I can't install the master, only the weeklies. I guess I can do that tomorrow as it hasn't been built yet.
#16 Updated by Salvatore Larosa about 11 years ago
Jonathan Moules wrote:
I can't install the master, only the weeklies. I guess I can do that tomorrow as it hasn't been built yet.
Could you try to rename path/to/application/QGIS Weekly to path/to/application/QGIS_Weekly ?
or at least to strip the spaces into your app path ? This trick has worked for me although it is very strange !
wainting for the fix, you can choose an own path without spaces when you install the weekly package!
Also, I am not sure whether using escaped quotes would solve the problem:
diff --git a/src/core/qgscontexthelp.cpp b/src/core/qgscontexthelp.cpp index b259032..3a743c5 100644 --- a/src/core/qgscontexthelp.cpp +++ b/src/core/qgscontexthelp.cpp @@ -73,7 +73,7 @@ QProcess *QgsContextHelp::start() } #endif - process->start( helpPath ); + process->start( "\\"" + helpPath + "\\"" ); return process; }
#17 Updated by Rémi Bovard about 11 years ago
It worked !
I installed latest weekly in C:\\Temp\\QGIS_Weekly
#18 Updated by Jonathan Moules about 11 years ago
It seems like in a bout of stupidity, our corporate network has now blocked the download of .exe files so I can't even download the new QGIS weekly. sigh
However I can confirm using the a13cdf8 that renaming to "QGIS_Weekly" from "QGIS Weekly" does resolve the issue.
#19 Updated by Andreas Neumann about 11 years ago
Works fine for me. However, some of the help content is very outdated. E.g. the help for layer properties talks about 7 tabs, but there are 10 and it is really completely outdated.
Wasn't the idea that we jump directly to the corresponding section in the online help?
#20 Updated by Jürgen Fischer about 11 years ago
- Status changed from Feedback to Closed
Fixed in changeset 58b79108ea91cc6f34e2a71987ea65c254aefe7c.